Last-mile delivery across Australia — fast, reliable, scalable

Vividros connects warehouses, couriers and e-commerce platforms to deliver parcels to customers across metro and regional Australia.

Get a tailored last-mile plan

Overview

Bespoke last-mile options: same-day urban courier, next-day metro delivery, scheduled deliveries, and timed delivery windows for high-value and perishable items.

Integrated tracking and notifications
Flexible fulfilment from multiple warehouses
Returns and reverse-logistics handled end-to-end

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Services

Our last-mile service suite

Same-day urban delivery
Next-day national coverage
Saturday & after-hours delivery
Parcel locker & collection points

E-commerce integration

Seamless plugins and API

Order routing & batch fulfilment
Real-time ETA and proof of delivery
Smart returns management

Performance

KPIs we deliver:

95% on-time delivery in metro zones
Low-damage handling and verified POD
Scalable capacity for peak seasons

Technology & routing

Dynamic route optimisation, driver telemetry, and customer-facing tracking reduce delivery times and improve resource utilisation.

AI-based route planning
Driver app with POD capture (assets/photos/vividros_face_6a8d3a5c6e1ea4.75038980.jpg cropped)
Notifications via SMS, email, or app

Coverage & network

National network with dense metro coverage in Sydney, Melbourne, Brisbane, Perth and Adelaide plus partner services to reach regional areas efficiently.

Operational hubs

Sydney — Central sorting & cross-dock
Melbourne — E-commerce fulfilment centre
Brisbane — Same-day dispatch hub
Perth & Adelaide — Regional consolidation

Speak to operations

Case studies

Retailer: same-day city rollout

Scaled 2-hour delivery in CBD areas for peak season.

Temperature-controlled last-mile example

Perishables: temperature-controlled routing

Maintained cold-chain integrity for fresh food deliveries.

Returns: streamlined reverse logistics

Reduced processing time and improved customer satisfaction.

FAQ — common last-mile questions

We offer same-day (where available), next-day metro, standard 2–5 day regional, and scheduled delivery windows for selected postcodes.

Customers receive real-time tracking with ETA updates and a proof-of-delivery image or signature when requested.

Yes — we offer bespoke handling, padded transport, and specialist carriers for large or fragile goods.

Meet our local operations lead

Local leadership and on-the-ground teams ensure smooth last-mile execution and rapid response to exceptions.

Alicia Turner — Head of Last-Mile Operations (NSW)

Experienced in urban logistics and carrier partnerships.

Ready to scale?

Talk to our last-mile specialists about optimising delivery costs and improving customer experience.

Contact last-mile team

Resources & SLA matrix

Service	Metro SLA	Regional SLA	Tracking
Same-day courier	Same day	Not available	Live GPS
Next-day delivery	Next business day	2–3 days	Parcel tracking
Scheduled delivery	Time window	By arrangement	Customer ETA