Cold chain Metro NSW — Q2 Operations
Comprehensive temperature-controlled logistics across metropolitan New South Wales: distribution, storage, and compliant handling for pharma and fresh food.
Call operations +61385621934Overview — Metro NSW Cold Chain
Vividros operates dedicated chilled and frozen lanes across Sydney, Newcastle, Wollongong and surrounding suburbs. Our Q2 capacity expansion adds 1,200 pallet positions and improved last-mile chilled delivery windows.
- 24/7 monitored cold storage (-25°C to +8°C)
- Validated pharma handling and GDP-compliant workflows
- Priority same-day and next-day metro deliveries
Facility highlights
Location: Metro hubs across NSW
Security: 24/7 CCTV, access logs, sealed pallet tracking
Temperature management & monitoring
Real-time telemetry, multi-sensor pallets, and automated exception alerts ensure compliance and product integrity during storage and transit.
| Product Type | Target Temp | Tolerance | Typical Transport |
|---|---|---|---|
| Frozen foods | -18°C | ±2°C | Refrigerated truck / Dedicated courier |
| Chilled produce | 2–4°C | ±2°C | Multi-stop chilled van |
| Pharmaceuticals | 2–8°C | ±1°C | GDP courier with chain-of-custody |
Telemetry features
- Continuous temperature logging
- Geo-fenced route alerts
- Automated deviation reporting
Compliance & certifications
We maintain strict adherence to Australian regulatory standards for food safety and pharmaceutical distribution, including GDP, HACCP-aligned procedures, and documented temperature qualification.
Service levels
- Express chilled delivery (same-day for Sydney metro)
- Scheduled night deliveries to distribution centres
- Dedicated temperature-controlled fleets
Infrastructure & fleet
Modern racked cold stores, segregated packing suites, and a fleet of refrigerated vehicles with active monitoring.
- Cross-dock and palletised consolidation
- 24/7 dispatch and surge capacity
- Integrated WMS with slotting for temperature zones
Case study — Metro hospital supply
We supported a major Sydney hospital network with validated cold-chain lanes for vaccine and temperature-sensitive therapeutics, reducing delivery exceptions by 87% after process optimisation.
"Tight coordination, telemetry-driven routing, and validated handling reduced shelf-life risk across complex hospital sites."
Metro coverage map
Get started — Fleet & Storage Availability
Check capacity or book a feasibility review. Our operations team will advise on slotting, temperature profiling and last-mile options for your SKU set.
Quick facts
- 24/7 monitoring
- GDP & HACCP
- Same-day Sydney delivery